We offer this optional Support Contract to subscribers of our web-based app to provide additional support, services, and training to help smooth the way to successful program implementation.
››› Download Support Contract
››› Return to Web-based App detail page.
Free with Subscription
With Support Contract
Free Electronic App Teacher’s Guide with full lesson plans and quizzes for every podcast as well as guidance and tools for program implementation.
Available for $100/each
Adopter Resources account for access to supplemental resources for each podcast (includes electronic quiz, slide deck, video links, downloadable worksheets, and other resources)
Online training for all adults implementing the program during the first 45 days after purchase
Only for first 45 days after purchase
Unlimited sessions of online training for adults throughout the duration of the support contract—by request
End-user functional support for students and teachers:
—Detailed written instructions
—Short video clips covering app icon installation, navigation, general functionality, and usage tips
—Detailed written instructions
—Short video clips covering app icon installation, navigation, general functionality, and usage tips
Frequently asked questions and troubleshooting documentation
Phone and email support
Email only
Changes to student/educator user accounts during the subscription term
$9.99/change
Resetting user passwords during the subscription term
$9.99/change
Online introductory student training videos using the web-based app
Custom professional development opportunities
Monthly check-ins via email
Weekly user reports* detailing podcasts opened by students—by request
Student survey (mid-contract): Survey link provided to teacher to share with students. Results returned to teacher.
*Note: User reports may be limited by, or unavailable, because of security settings out of our control.
››› Download Support Contract Comparison Chart
